The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry

Lee, K L, Azmi, N A N, Hanaysha, J R, Alzoubi, H M and Alshurideh, M T (2022) The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10 (2). pp. 495-510. ISSN 22916822

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Abstract

Nowadays, global technologies, especially digital things, have become an important tool for businesses to maintain feasible partnerships and build a great value connection with other companies. New digital technologies that are emerging every day are on their way to affect nearly all business processes and activities. This study investigates the effect of the digital supply chain on the supply chain and organization performance in the Malaysia manufacturing industry. This paper also further assesses the mediating effect of supply chain performance in the relationship between the digital supply chain and the organizational performance in the Malaysia manufacturing industry. The objectives are achieved via quantitative research design. The researchers emailed the online survey questionnaire to 1160 manufacturing companies listed in the Federation of Malaysian Manufacturers (FMM) directory via stratified sampling technique and received 63 responses. 7 incomplete responses have been deleted and 56 usable responses representing 5.43% of the response rate used for data analysis. The data was analyzed by using the Partial Least Square Structural Equation Modeling (PLS-SEM). Three hypotheses are not supported and seven hypotheses are supported, which includes all the hypotheses of moderating effect. The manufacturing companies in Malaysia can consider adopting the DSC in the business process to remain reliable in the competitive market by providing good supply chain performance and best organizational performance as a whole. The implication of the study is given to academics and practitioners, specifically manufacturing companies. The limitations and the recommendation for future study have been highlighted

Affiliation: Skyline University College
SUC Author(s): Hanaysha, J R ORCID: https://orcid.org/0000-0002-6290-6006 and Alzoubi, H M ORCID: https://orcid.org/0000-0003-3178-4007
All Author(s): Lee, K L, Azmi, N A N, Hanaysha, J R, Alzoubi, H M and Alshurideh, M T
Item Type: Article
Uncontrolled Keywords: Digital Supply Chain Digitalization, Supply Chain Management, Technology Implementation, Supply Chain Performance, Organizational Performance, Malaysia, Manufacturing Industry
Subjects: A Business and Management > AR Operations Management
Divisions: Skyline University College > School of Business
Depositing User: Mr Veeramani Rasu
Date Deposited: 21 May 2022 09:17
Last Modified: 21 May 2022 09:17
URI: https://research.skylineuniversity.ac.ae/id/eprint/190
Publisher URL: https://doi.org/10.5267/j.uscm.2021.12.002
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