Towards intelligent organisations: an empirical investigation of learning orientation's role in technical innovation

Intelligent organisations are the ones that can learn how to create and innovate so as to improve the technical innovation capability. This paper proposes a knowledge-based integration between intelligent organisations and learning orientation. Moreover, it also examines whether such organisations can enhance learning orientation, and whether this process can lead to improving technical innovation. Study followed the descriptive design. Questionnaires were distributed to senior employees at Jordanian software companies. Results indicate that intelligent organisations and learning orientation are good predictors to improve technical innovation. Findings support that intelligent organisations, and especially the ones that know how to learn and store the appropriate knowledge, that able to master technical innovation. Moreover, 'developing collective intelligence' and 'achieve purpose' found to be essential to be intelligent, followed by a 'mobilise resources' and 'understanding environment'. Practical implications urge organisations to adopt knowledge-based models and build up the collective individuals' intelligence that leads to innovation.