Ab Shatar, W N, Hanaysha, J R and Tahir, P R (2021) Determinants of cash waqf fund collection in Malaysian Islamic banking institutions: empirical insights from employees’ perspectives. ISRA International Journal of Islamic Finance, 13 (2). pp. 177-193.
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Abstract
Purpose
This paper aims to test the main factors that affect cash waqf collection among the employees of Islamic banking institutions (IBIs) in Malaysia.
Design/methodology/approach
The data was gathered using a survey method from 218 employees of IBIs in Malaysia. The obtained data was analyzed using the Statistical Package for the Social Sciences software and smart partial least squares-structural equation modeling to verify the hypothesis and reach conclusions.
Findings
The results revealed that word of mouth and trust have significant positive impacts on cash waqf collection. The outcomes also confirmed that convenience and accessibility to cash waqf play significant roles in affecting cash waqf collection.
Originality/value
Based on the researchers’ knowledge, there are only a few studies which focused on measuring the driver of cash waqf collection from the employees’ perspective, particularly in the Malaysian context. This study specifically applies the theory of reasoned action to determine employees’ attitudes toward cash waqf fund collections in IBIs in Malaysia. Having an understanding of the factors that influence employees to contribute to cash waqf would better equip IBIs in managing their cash waqf contributions and in designing their marketing and branding strategies for promoting their institutions.
Affiliation: | Skyline University College |
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SUC Author(s): | Hanaysha, J R ORCID: https://orcid.org/0000-0002-6290-6006 |
All Author(s): | Ab Shatar, W N, Hanaysha, J R and Tahir, P R |
Item Type: | Article |
Uncontrolled Keywords: | Accessibility, Cash waqf contribution, Convenience, Theory of reasoned action, Trust, Word of mouth |
Subjects: | A Business and Management > AH Finance |
Divisions: | Skyline University College > School of Business |
Depositing User: | Mr Veeramani Rasu |
Date Deposited: | 24 Mar 2022 08:37 |
Last Modified: | 24 Mar 2022 08:37 |
URI: | https://research.skylineuniversity.ac.ae/id/eprint/135 |
Publisher URL: | https://doi.org/10.1108/IJIF-06-2020-0126 |
Publisher OA policy: | https://v2.sherpa.ac.uk/id/publication/36681 |
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