A Study on E-Commerce Aspects Impacting Consumer’s Online Shopping Behavior in United Arab Emirates

Dubey, A R and Balaji, B (2021) A Study on E-Commerce Aspects Impacting Consumer’s Online Shopping Behavior in United Arab Emirates. Journal of Computational and Theoretical Nanoscience, 18 (4). pp. 1331-1335. ISSN 1546-1955

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In the digital world, it’s somewhat difficult to manage the expectations of the present customers especially E-Commerce Shoppers who are often challenging and pushed to keep up with what is anticipated to them. Numerous E-shoppers are under pressure to locate and approach to convey an offline in-store ride to the online store ride of higher level interaction with their customers. Experts have cited that all kinds of powers are clearly in the fingers of customers and that their never ever change their behaviors, this leads to force them to approach various online shops portals to adapt. Online shopping comes to be greatly empowered, the E-shoppers expectations from retailers to vendors and are developing a rapid shift in their behavior with an emphasis on pace and convenience. Shopper’s interest spans have become shorter, with 50 percent of shoppers leaping from one retailer website to another, earlier they making an enduring purchase. In addition, greater than eighty percent of shoppers are taking their shopping experience in both online as well as offline. A retailer’s internet site is one of the key places where customers go to search about their dream product’s records and pricing. The demand for the quick shipping of products purchased and handy services, such as click on online and collect in store, as properly as seamless returns have led to groups developing easy, no-fuss fee options. Research indicates that primary shops will continue to offer higher approaches to gather products purchased online from their stores, as a way of appealing to customers and supplying larger convenience. Based on these prevailing conditions a study was performed on E-Commerce components impacting consumer’s online purchasing conducted on the United Arab Emirates (UAE). Major portions of primary data collection were done via the questionnaires method and by means of emails in two predominant cities of UAE (Sharjah, Abu Dhabi). Cost, time saving (shipping), maintaining customers private details in a secured manner and comfort while do shopping were recognized as vital elements and this leads to assured buying conduct of online shopping. The www is to remodel in the region of populace where communal networked group impact and leads to online shopping.

Affiliation: Skyline University College
SUC Author(s): Dubey, A R ORCID: https://orcid.org/0000-0002-5138-2868
All Author(s): Dubey, A R and Balaji, B
Item Type: Article
Uncontrolled Keywords: Consumer Mindset and Behavior; E-Commerce; Online Shopping; UAE (Sharjah, Abu Dhabi)
Subjects: A Business and Management > AB Business and Management
A Business and Management > AP Marketing
Divisions: Skyline University College > School of Business
Depositing User: Mr SUC Library
Date Deposited: 25 May 2022 07:48
Last Modified: 25 May 2022 07:48
URI: https://research.skylineuniversity.ac.ae/id/eprint/220
Publisher URL: https://doi.org/10.1166/jctn.2021.9393
Publisher OA policy: https://v2.sherpa.ac.uk/id/publication/18321?templ...
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