Factors affecting employee social relations and happiness: SM-PLUS approach

Employee happiness plays a significant role in the functioning of a contemporary business organization as it helps to boost the skills and abilities of employees and assists them to function better in their jobs. Moreover, it helps to create a cordial relationship between the employer and the employee, which further assists in retaining skilled staff within an organization. Employee happiness further helps an organization to achieve successful operational channels as well as organizational growth and sustained development. The aim of this research is to study a set of aspects that affect employee-to-employee relationships and how these relations influence happiness, which, in turn, helps an organization to flourish in the current competitive business environment. The selected aspects are employee engagement, employee emotions, shared values, employee knowledge, employee rewards, employee empowerment and work performance.

A set of hypotheses have been developed and tested in real business contexts in addition to the study’s model. Results indicated that all the studied concepts affected employee-employee relationships inside the workplace and enhanced the business workplace environment and helped in shaping employee happiness. This paper presents additional practical and theoretical implications in addition to a number of future research venues.